Where you will find the warmest welcome from all our friendly team. Here at American UK Imports we aim to offer the highest level of customer care, friendly advice and a complete service from your inital inquiry to our after sales care programme. Our customers feel totally informed and reassuringly clear about all our products and services such as our: Servicing, Spare parts availability, Warranty cover, Finance plans and resale values.




Servicing and Warranty

Here at American UK Imports we work closely in partnership with Warranty Management Services, which are FSA regulated warranty company to provide:

  • 2-year fully comprehensive parts and labour warranty on all new vehicles. (With an option to extend)
  • 1-year fully comprehensive parts and labour warranty on all used vehicles. (With an option to extend)

Our Policies are identical to a manufacturer's warranty provided with a new vehicle.  The warranty covers all mechanical and electrical components of the vehicle as fitted from new and has a claim limit to £10,000 and includes car hire costs and vehicle recovery.  Excluded are normal wear and tear, misuse and normal serviceable items.

Please see an example of our 5 star policy below:

This Policy applies to vehicles which are up to 5 years old and have covered less than 60,000 miles.

Parts Covered

During the specified period all of the original manufacturer’s mechanical and electrical components of the vehicle are insured against breakdown except those listed under exclusions. Full terms and conditions as set out in the policy document.

Cover includes:

  • Turbo/Supercharger (Factory fitted)
  • Air Conditioning (Factory fitted)
  • Timing Belts

 

Providing there is proof that the manufacturer’s replacement recommendations have been complied with and they are free from oil contamination.

Exclusions

Chassis, bodywork, interior and exterior trim, locks, glass, tyres, batteries, exhaust systems, fuel tanks, brake friction material, wiring looms, road wheels, clearing of fuel lines, injectors, oil seals, satellite navigation, seized brake callipers and all service items, heater elements, centralised locking pumps, car telephone, air bags, sensors, keys. Air conditioning recharging, anti-freeze, lubricants, filters, transmission fluids, external oil or fluid leaks, hardware e.g. bolts and fixings, pulleys/dampers, serviceable and ancillary items. Instrument gauges are covered only in the event of a single gauge which can be replaced separately not as a cluster.

Casings

In the event of a covered item causing damage to a casing then the casing will form part of the maximum claim liability.

Car Hire

In the event of a valid claim and provided that the repair time in accordance with Autodata schedules is in excess of 8 hours, a maximum of £50 per day inclusive of VAT (excluding petrol and insurance) may be claimed for up to a maximum of 5 days, related to the actual repair times from the time repairs commence and provided that car hire is authorised by Us prior to the start of the hire period.


Vehicle Recovery

In the event of a valid claim, Tow-in charges up to £50 including VAT will form part of the maximum claims liability.

Additional Premium (£30 per item):
Catalytic Convertor
In Car Entertainment
(up to a maximum of £100 per claim)

 

For further information on this or any other policy please feel free to contact us by phone on 01621 854140 or email @ enquires@americanukimports.com

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